Terms of service
Terms of Service
1. Introduction
Welcome to TomPro ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website www.tompro.co.uk (the "Service") operated by TomPro.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Company Information
Company Name: Tom Sports Ltd
Address: 18 Ferraro Close Hounslow London TW5 0UL England
Email: info@tompro.co.uk
Phone: 0044 7948367266
Company Registration Number: 12274416
3. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services.
4. Use License
Permission is granted to temporarily download one copy of the materials on TomPro's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display (commercial or non-commercial)
- Attempt to decompile or reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
This license shall automatically terminate if you violate any of these restrictions and may be terminated by TomPro at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
5. Products and Services
5.1 Product Information
We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on our website. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors.
5.2 Pricing
All prices are subject to change without notice. We reserve the right to modify or discontinue any product without notice. Prices displayed on our website are in British Pounds (GBP) and include VAT where applicable.
5.3 Availability
All products are subject to availability. We reserve the right to limit the quantity of any product or service that we offer.
6. Orders and Payment
6.1 Order Acceptance
Your order is an offer to purchase products from us. We may accept or decline your order at our discretion. If we accept your order, we will send you an order confirmation email.
6.2 Payment
Payment must be made at the time of ordering. We accept major credit cards, debit cards, PayPal and other payment methods as displayed on our website. All payments are processed securely.
6.3 Order Cancellation
We reserve the right to cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or problems with your payment method.
7. Shipping and Delivery
7.1 Shipping Areas
We ship within the United Kingdom. International shipping may be available for certain products - please contact us for details.
7.2 Delivery Times
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.
7.3 Risk of Loss
Risk of loss and title to products pass to you upon delivery to the shipping carrier.
8. Returns and Refunds
8.1 Consumer Rights
Under the Consumer Rights Act 2015, you have the right to cancel your order within 14 days of receiving your goods without giving any reason. To exercise this right, you must inform us of your decision to cancel.
8.2 Return Conditions
Returned items must be in original condition, unused, and in original packaging. Some items may be excluded from returns for hygiene or safety reasons.
8.3 Return Process
To return an item, please contact us at info@tompro.co.uk with your order number and reason for return. We will provide return instructions and a return authorization number.
8.4 Refunds
Refunds will be processed within 14 days of receiving the returned item. Refunds will be made to the original payment method. Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly sent.
9. Warranties and Disclaimers
9.1 Product Warranties
Products may come with our manufacturer warranties. Any warranty claims should be directed to us at info@tompro.co.uk.
9.2 Disclaimer of Warranties
The materials on TomPro's website are provided on an 'as is' basis. TomPro makes no warranties, expressed or implied, and hereby disclaim and negate all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
10. Limitation of Liability
In no event shall TomPro or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on TomPro's website, even if TomPro or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
11. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
12. User Accounts
12.1 Account Registration
To access certain features of our Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials.
12.2 Account Responsibilities
You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
13. Prohibited Uses
You may not use our Service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
14. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of TomPro and its licensors. The Service is protected by copyright, trademark, and other laws.
15. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
16. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
17. Dispute Resolution
Any disputes arising from these Terms or your use of the Service will be resolved through the courts of England and Wales. You irrevocably consent to the exclusive jurisdiction of such courts.
18. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
19. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
20. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: info@tompro.co.uk
Phone: 0044 7948367266
Website: www.tompro.co.uk